
How Do Companies Really Know Their Customers Are Satisfied?
Every year, companies spend billions of dollars measuring customer satisfaction in the hopes of finding…
Every year, companies spend billions of dollars measuring customer satisfaction in the hopes of finding…
When Gillette acquired the high-end merchandise brand The Art of Shaving in 2010, the firm…
The United Nations has selected 24 schools worldwide to be exemplars of responsible business education,…
The Fordham Schools of Business’ Consortium For Trustworthy Organizations will hold its second annual summit…
Paris-based bank BNP Paribas has entered into a formal partnership with Fordham University through the…
When financial behemoths Bear Stearns and Lehman Brothers went bankrupt in 2008, the entire U.S.…
Where some people see data, John J. Shon, Ph.D., sees patterns. “For most of my…
Salman Amin, senior vice president and global chief marketing officer for PepsiCo, was honored on…
If “SoBro” is ever going to be on par with “Silicon Valley,” the Bronx is…
Business leaders can regain some of the American public’s trust if they recognize the looming…